Link Market Services Limited (LINK) is New Zealand’s newest share registry, offering a fresh range of services to New Zealand Issuers.

As a joint venture between the New Zealand Exchange (NZX) and Link Market Services Limited Australia, we offer full registry, employee plan administration, and – new to the New Zealand registry space – consulting services to the New Zealand Market.

LINK will deliver an innovative product with a premium level of service and accuracy. LINK has a highly qualified and experienced team, supported by cutting edge technology. Through their access to Link Market Services Limited Australia's advanced Online Shareholder, Communications and Registry system (Oscar) and staff resources, LINK can service very large issuers such as Telstra, with approximately 1.7million shareholders.

LINK has also purchased BK Registries in Ashburton - a niche registry provider, who pride themselves on delivering personalised service to the smaller issuers. LINK now has the services of BK’s highly experienced staff for their existing 119 clients. They will continue to deliver services of the highest standard to these, and to new clients coming on board.

LINK as alternative service provider

Oscar provides LINK with a single trans-Tasman technology platform, delivering a seamless and advanced alternative to local and dual-listed entities in New Zealand.

LINK offers its clients the full spectrum of registry management services for listed and unlisted, equity and fixed interest issuers. Services include:

• Collecting, maintaining, and updating shareholder details
• Dispatch of new shareholder welcome packs where required
• An interface with the Broker & NZX systems to capture and maintain shareholder balances and trading history via FASTER
• Online applications, for shareholders to access and change holding details via secure internet facilities
• Processing Off Market transfers and estate transactions
• Annual report elections and mailouts
• Annual meeting planning, mailout and management.
• Dividend/distribution/interest elections, calculation and distribution
• Bank account reconciliations
• Management of employee share plans
• Special projects and mailings
• Initial Public Offerings and advising on complex issues of “first time to market” (see schedule of services)
• Management, payment and reconciliation of corporate actions (such as buy backs, rights issues, takeovers etc.)
• Balancing of Issued Capital

LINK’s services also include all interactions with market participants such as brokers, investors, legal and audit firms.

Why choose LINK?

• take a partnership approach when working with our clients, to give them the best solution possible
• will act with honesty and integrity in all our dealings with you
• premium services
• offer a range of innovative value added services
• use leading edge technology
• take a proactive approach to ensure robust risk management and compliance
• have parent companies with sound track records, both locally and internationally

• accuracy in your register and bank account reconciliations
• efficiency and effectiveness
• timely and attentive responses
• accessibility
• experienced and knowledgeable staff
• system and service reliability and peace of mind

Our core products and services are exactly what you would expect from a registry service provider. But it is the delivery of these products and services that makes LINK a superior registry, and a first choice for many issuers and institutions.

We are confident that we can meet all of your registry management needs, offer you the best in terms of value, and deliver a premium service to you and your shareholders.

Operations management

We measure ourselves on:

• Delivery: Our level of service is measured against pre-defined targets, agreed by the issuer and LINK.
• Quality: Exacting standards for error-free processing (requiring no reworking)
• Cost: Every transaction is subject to high standards of accuracy and processing time to ensure high efficiency and low cost
• Capacity: We will ensure we are fully staffed to meet our high service standards
• People: We aim for very low turnover and high skill levels for our staff.