Privacy Policy
Link Market Services Limited (LINK) understands that privacy is important to you and we have
designed our Privacy Policy to answer the following questions:
1. What personal information does Link collect?
Personal information means information or an opinion from which an individual's identity may be
ascertained.
LINK, as a provider of registry and related services to listed and unlisted organisations
companies and their investors, obtains personal information (name, address, IRD number etc)
from you from time to time in order to administer your security holding or to provide you
with other services. If part or all of the information is not provided, then LINK may not be
able to supply its services to the Issuers or you. You may also be asked to provide contact
information (including telephone and facsimile numbers and email address).
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2. How is personal information collected and stored?
This will depend on how you interact with us or the services you require.
If you access your information on-line through our Internet site, www.linkmarketservices.com
(‘our website’), we may collect personal information relating to your holding during your visit
to the website. The personal information is maintained on our servers, and a reference to this
information is sent to the application you are using to access the Internet, in the form of a
non-persistent "cookie".
A "cookie" is a method employed to maintain a link between the application you are using and
the website you are visiting. It is also used for security purposes. Non-persistent cookies
exist only in the application's memory and are destroyed when the application is shut down.
This behaviour is different to persistent cookies, which are stored on your computer and may
remain for an extended period of time. LINK specifically and exclusively uses a non-persistent
(or session) cookie, which means once you exit your application the cookie and the reference to
the data it contains is destroyed.
For on-line access to information about your security holding, you will need to authenticate
your identity. This means that you must identify all of the following three fields adequately
to gain and protect your access on-line:
- CSN (Common Shareholder Number) or Holder Number
- Surname/Company Name
- FIN (FASTER Identification Number)
LINK takes reasonable steps to ensure the security of personal information held by it, from such
risks as loss or unauthorised access, destruction, use, modification or disclosure.
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3. How is personal information used?
LINK’s policy is to use personal information for the purpose for which it was collected and to
offer and provide related services.
For example, the personal information collected from you by LINK may be used to:
- provide the relevant Issuers and you with registry and registry related services, or
with other information you have requested; and/or
- notify you about other Issuer or LINK services relating to the purpose for which your
personal information was collected. If at any time you no longer wish to be notified about
other Issuer or LINK services, please let us know.
Please note that the personal information collected about you may be disclosed to related
companies of the Issuer or LINK, but only if this relates to the purpose for which your
personal information was collected.
In some circumstances however, personal information may be disclosed outside LINK. For example:
- Disclosures may be required or authorised by or under law, where a person requests a copy
of an Issuer's register of security holders.
- Personal information collected by LINK may be disclosed to third parties to which LINK
contracts out specialised functions (including mailing houses and printing companies). If so,
we take reasonable steps to ensure that those contractors comply with the Privacy Act, and are
authorised only to use personal information in order to perform these functions.
- Personal information may be disclosed to third parties in accordance with the Issuer’s
direction where this is related to the Issuer’s administration of security holdings.
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4. Will personal information be given to anyone else?
Our policy is designed to maintain the confidentiality of all personal information. We will take
all reasonable steps to protect your personal information from misuse and loss, and from
unauthorised access, modification or disclosure.
LINK will not use or disclose your personal information for any other purpose for which it was
collected without first obtaining your express or implied consent. LINK does not sell,
rent or trade personal information to or with third parties.
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5. How can you access and correct your personal information?
You have a right to seek access to information that we hold about you, although there are some
exceptions to this. You also have the right to ask us to correct information about you which
is inaccurate, incomplete or out of date. LINK’s policy is to consider any requests for
access or correction in a timely way and to take reasonable steps to correct the information
so that it is accurate, complete and up-to-date.
To provide you with access to your personal information, LINK would ordinarily provide you
with a print-out of the relevant personal information from our current databases, or with
photocopies of records which are held only on current paper files.
To access and/or correct such information, you can contact LINK on the following:
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6. Security Precautions
We employ appropriate technical security measures to protect your personal information and to
ensure that it is not accessed by unauthorised persons. Information is held on secure servers
and is encrypted wherever this is possible. This is the same encryption used to transmit
credit card details over the Internet when buying merchandise online. Our security procedures
also provide that, in addition to any password, which you may require to gain access to the
service, you may have to provide proof of identification before we will release personal
information to you. Multiple incorrect attempts or invalidation, result in a lockout from the
information. We undergo periodic reviews of our security policies and procedures to ensure
that our systems are secure and protected.
You should never divulge your identification numbers, username, or password to anyone else.
You should also never write your password down or store it on your computer and you should
make sure you change it regularly.
If you have any questions or comments about this privacy policy, or if you wish to complain
about how we have handled personal information about you, please contact LINK:
| Telephone: | Link Market Service Limited | +64 9 3755998 |
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| Facsimile: | Link Market Service Limited | +64 9 3755990 |
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| Email: | lmsenquiries@linkmarketservices.com |
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| In writing: | Link Market Services Limited
P O Box 91976
Auckland 1030 |
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